The sales coordinator communicates the incoming information issued by the customer to all other departments of the company on a daily basis. She is in charge of the management of orders and offers (up to a certain amount), and coordinates the actions to be put in place with the technical services, the sales engineers, scheduling, shipments, Finance, Quality, sometimes even the General Management, in order to provide the most satisfactory answer to the customer's request. She sees herself as an "advocate", someone who represents and defends the client's vision within the company.
The most rewarding aspect of this job is, in my opinion, the people-focused aspect. I appreciate being able to build a long-term relationship with my clients, especially in the export market, when cultural differences need to be understood, so that messages can be communicated as effectively as possible internally.